Reservation Box

Smart Order · Jul 03 2025

Overview

You can move the reservation to the Reservation Box manually when you have no room for the reserved one. The OTA reservations may also automatically enter the Reservation Box when there is no room at the confirmation. As for the reservations in the Reservation Box, you need to assign rooms manually.

Steps to Move into & Move out of the Reservation Box:

Step1: Assign the Reservation Box permissions. Go to the Settings page and find your account (if it is the host account, you should have the full permissions) in the Account List. Make sure your account has been assigned the Reservation Box permissions.

Move into/out reservation box

Step2: Make sure the reservation is in Reserved status. Only reserved one, can it be moved into the Reservation Box.

Reserved status

Step3: Go to the Reservation Box. Click Assign Rooms to move out the reservation.

Reservation Box
Click Assign Rooms

Notes:

Bookings in the reservation box do not actually allocate rooms, do not occupy inventory, and are not included in the booking amount statistics (payment transactions will still be counted). You can temporarily place conflicting bookings in the reservation box, and pay attention to room availability.

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